Back to top

Frequently Asked Questions

Notice

We ask for a minimum of 2 weeks notice for our celebration cakes with the finer details to be confirmed 1 week before the required date.

Wedding cake orders can be taken as far in advance as 5 years with the outstanding balance and all details confirmed 2 weeks before the required date.

Cupcakes and standard cakes only need 1 weeks notice but basic cupcakes can be done within 48hrs (depending on availability).

Range

As we are a bespoke cake company, there are few restriction on what cakes we can create. To simplify this we offer 2 ranges.

Our standard range

A simple vanilla cake with 2 layers of sponge with a jam and butter cream filling. This includes a printed picture on top, wording and a ribbon finish.

Our bespoke range

With 3 layers of sponge and 2 layers of filling in any flavour, shape and style you cam imagine.

We also offer Fairy cakes, Cupcakes, American Muffins, Cake pops, Truffle choc’s, Biscuit favours and anything else we can use our skills to achieve.

Size Guide

See our ‘MY CAKE’ tab to create a visual of your cake base with portion guide for celebration servings and wedding servings.

Pricing, deposits and payments

As each cake is bespoke the final price depends upon numerous elements. For this reason each cake is priced upon consultation. Once we know what your cake will consist of we can begin the process of securing your order. To do this we ask for a 50% (on celebration orders) or a 20% (for wedding orders) none refundable deposit, with the balance due 1 week before your required date of delivery or before release of your cake/accessories upon collection.

Allergy awareness

We will always do our best to make a cake to your specific dietary request but please be aware that’s as much as we strive to accommodate any allergy issues you may have we do use and store produce on the premises that you may have an intolerance to.

Cancellations

Please see terms and conditions

Alterations

All details must be finalised 1 week before your required date. Please see terms and conditions

Flavours

Our most popular flavours are still classics. Vanilla, chocolate, lemon, fruit and now red velvet and strawberry, but the choices don’t end there. With over 300 flavour combinations we can recommend we are very open (within reason) to any flavour combination you can think of.

Additions

We not only offer cakes and baked goodies but can provide you with anything from balloon decorations and sculptures to floral centrepieces and bouquets. We offer a handmade veil service for brides and communions alike and can make bespoke alterations or repairs to any garment you have. With over 15yrs in the business there is little we can’t turn our hand to but IF we cant there is always someone we can recommend, just ask.